If you want to return a product, please print out, fill in and email the following RMA-Form to firstname.lastname@example.org.
You will receive by email a RMA number which has to be added to the
form and has to be returned together with the product. The RMA number
enables us to identify the respective process quickly and to answer any
questions on your part correctly at all times.
Use the RMA form as delivery note.
Please note that we can't process unfranked returns or returns
without RMA number. We don't assume any responsibility for damages
during transportation caused by insufficient packaging.